This privacy policy explains how Excell Catering Equipment ("we", "us") collects, uses and protects personal information you provide through this website, in compliance with the Protection of Personal Information Act (POPIA) of South Africa.
Information we collect
- Contact details you provide on quote-request and contact forms (name, business name, email, phone, city, province)
- Account information if you create one (email address used for sign-in)
- Quote requests, including the products selected and any notes or messages you supply
- Server-side request logs for security and operational purposes
How we use it
We use your information solely to respond to your enquiries, prepare and deliver quotes, send order updates, and run our day-to-day operations. We do not sell your information.
Storage and security
Customer data is stored on encrypted infrastructure hosted in South Africa. Access is restricted to authorised Excell staff. We do not transfer personal information outside South Africa unless legally required.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing sean@excellcat.com.
Last updated: May 2026.