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Spares & Technical Support
We hold genuine OEM spares for the brands we sell, run an in-house workshop, and dispatch parts nationwide. If your equipment was bought from us — we've got you.
Stocked locally for fast-moving lines. We hold parts for Anvil, Robot Coupe, Smeg, Bravilor, Hamilton Beach, Trespade and more. Anything we don't stock we source from the manufacturer.
Our in-house workshop services everything we sell — refrigeration, cooking, prep, coffee. Diagnosis, parts, repair and refurbishment under one roof.
In-warranty repairs handled directly by Excell. Out of warranty? We service it anyway — same workshop, same technicians. Warranty terms.
The faster we know what you have, the faster we can quote and ship the part.
Brand & model number
Usually printed on the data plate / sticker on the back or underside of the unit.
Serial number (if available)
Helps us match the right revision, especially on Anvil, Cambro and Smeg units.
What broke / what you need
A photo of the failed part is genuinely useful — send it on WhatsApp.
Where you're based
We dispatch parts nationwide; some lines are courier-overnight.
Most common requests
Don't see what you need? Ask — we likely have it or can have it for you within 1-2 trading days.
Ready to talk to us?
Send a WhatsApp with your model number & a photo — we'll quote you back fast.
